I’ve installed the VMware ESXi 4.1 on my home lab for learning purpose.
Today I decided to enable SSH on ESXi 4.1 for further use and also check the TSM (Tech Support Mode) on ESXi 4.1 in order to checking the different area on the ESXi itself.
So as usual I pressed the ALT+F1 and …. there is new message from VMware on this page!?
“Tech Support Mode has been disabled by administrator.”
So I went back to the main page for checking any new changes in the “System Customization” page.
There is new item in menu as “Troubleshooting Options” which contain four useful option which I think would make the administrator work more easier and safer.
By entering in this menu administrators would be able to enable/disable TSM and SSH, Setting a customized time for disabling the TSM as well as restarting the management agents.
Modifying Tech Support timeout
Configuring this option would let administrators to let the other technician or support group to gain access to this host for the specific period of time and prevent some mistake like forgetting to disable the TSM.